Nick R

What do you specialize in or focus on most in your role?
As owner, my mission is to ensure every client has the best experience with us. I believe that exceptional service starts from within, which is why I’ve cultivated a team rooted in quality, transparency, and mutual respect. By investing in continuous training and proactive mentorship, I ensure our team has the tools and support they need to deliver excellence every day.

What’s one thing homeowners should know before starting a roofing project?
Be Aware of unqualified contractors . In My 25+ years of experience, I’ve come across many homeowners who have had negative experiences and wasted their hard earned money on poorly installed projects. Studies show that 98% of leaks and issues result from poor workmanship and 72% of contractors will not be around after 4 years. Only trust a contractor that has proper licencing, insured and WSIB covered, good reviews, proven track record, certified with with industry’s leading manufacture’s and can offer you the peace of mind that you deserve.

What do you enjoy most about working with customers at Platinum Roofing and Exteriors?
Unlike most of our competitors, I am fully involved in every step.I work closely with homeowners, my management team and installers to deliver what is promised and deserved. Hearing from customers that we met and exceeded their expectations is always the highlight of my day.

What do you enjoy doing outside of work?
Outside of the office, my favorite role is being a husband and a dad. With two energetic young girls at home, there’s never a dull moment! I love spending my weekends making memories with my daughters and soaking up every bit of family time I can get.